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Open Your Account With Clear Data Terms

Your Privacy Policy explains what we collect when you create an account, verify wallet activity through DANA, OVO, GoPay or QRIS, and move between mobile and desktop from…

Account data scopeDANA and QRIS contextCookie choicesSupport contact paths
bonanza88max Open Your Account With Clear Data Terms
CONTACT PATHS

Check Privacy Help Before You Join

Privacy questions deserve a direct route, not a copied reply. You can contact us before or after opening your account to ask what data we hold, how cookies work, or how a…

Live chat Use live chat from 10:00 to 02:00 WIB for quick Privacy Policy questions, including cookie settings, device alerts, and wallet references. We may ask for your username before discussing account-specific details.
Email request Send privacy requests by email when you need a written record. Include your registered contact detail, the date of the issue, and whether the question relates to account data, DANA, OVO, GoPay or QRIS.
Account panel Open your account panel to review visible profile fields, update contact details, and check recent login activity. If a field cannot be changed there, support can explain the next verification step.
DATA CARE

Browse How Privacy Works Inside bonanza88max

We treat privacy as part of account operation, not a separate legal page you only read once.

Account setup data

When you create an account, we collect details needed to identify your login and contact you about account activity. Passwords are handled through protected systems, and support will never ask you to send your password.

Payment references

DANA, OVO, GoPay and QRIS references help us match wallet actions to your account and investigate failed or duplicated entries. We use payment context for support and security checks, not for unrelated profiling.

Device and login signals

We may record device type, browser, approximate region, and login time to spot unusual access. If you switch from Android to desktop, that signal helps us check whether the session fits your account pattern.

Cookies

Cookies keep you signed in, remember basic preferences, and help us understand errors on lobby pages. You can clear cookies through your browser settings, though some account functions may require a fresh login.

Retention checks

We keep records only as long as needed for account operation, security review, support history, and legal or operational requirements. When data is no longer needed, we remove or reduce it where practical.

Change requests

You can ask us to correct profile details, explain stored account data, or review contact preferences. We verify the request first so another person cannot change your account using only a username.

See Answers Before Sharing Your Data

These questions cover the Privacy Policy points we are asked about most often before you open an account or contact support. Each answer focuses on account data, payment references, cookies, security records, and the steps we use to confirm that a privacy request comes from you.

We collect the details needed to create and protect your account, such as username, registered contact detail, password record, login signals, and verification steps. We also keep records of account actions needed for security and support.

We store transaction references and account matching records, not full wallet control access. These references help us confirm deposits, investigate failed entries, answer support requests, and check account activity that looks unusual.

Cookies help keep sessions active, remember simple preferences, and show us where a page error happened. You can clear them in Chrome, Safari, or your device browser, but you may need to sign in again.

Yes. Open your account panel first if the field is available there. If not, contact support with your username and current registered detail so we can verify ownership before making a privacy-related change.

Access is limited to team roles that need it for account operation, wallet checks, security review, or support replies. We do not let support staff view more account detail than is needed for the case.

We keep records for the period needed to run the account, handle disputes, respond to support history, and meet operational requirements. When a record is no longer needed, we remove or reduce it where practical.

Contact live chat from 10:00 to 02:00 WIB or send an email with your username, registered contact detail, and the request type. We verify the request before sharing, changing, or explaining account-specific data.